Terms of service
Terms of Service
Last updated: 24 December 2025
Overview
Welcome to LaFillesia. The terms “we”, “us” and “our” refer to LaFillesia. LaFillesia operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you with a curated shopping experience.
LaFillesia is powered by Shopify Inc. (“Shopify”), which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services, together with any policies referenced herein, including our Privacy Policy and Refund Policy.
Please read these Terms carefully, as they contain important information about your legal rights, limitations of liability, and dispute resolution.
By accessing, browsing or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
1. Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you have provided consent for any minor dependents to use the Services under your supervision.
To access certain Services or place an order, you may be required to provide personal information, including your email address, billing, payment and shipping details. You represent that all information provided is accurate, current, complete, and lawfully provided.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to any other person.
2. Our Products
We make reasonable efforts to accurately display and describe our products. However, colours, textures, or appearance may vary depending on your device, screen settings, and lighting conditions.
Product images are for illustrative purposes only. We do not guarantee that product appearance or results will meet individual expectations.
All product descriptions, formulations, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit the sale of any product at our sole discretion.
Our products are cosmetic products only and are not intended to diagnose, treat, cure, or prevent any medical condition. Individual results may vary.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion, including due to availability, pricing errors, suspected fraud, or breach of these Terms.
An order is not accepted until payment has been successfully processed and order confirmation is issued. Once accepted, orders generally cannot be cancelled or modified.
If we cancel or amend an order, we will attempt to notify you using the contact details provided at checkout.
All returns, refunds, or replacements are governed solely by our Refund Policy.
Purchases are for personal or household use only and may not be resold, exported, or used for commercial purposes.
4. Prices and Billing
All prices are displayed in Australian Dollars (AUD) unless stated otherwise and are subject to change without notice.
Prices do not include shipping, taxes, customs duties, or import charges unless expressly stated.
We reserve the right to correct pricing errors at any time, including after an order has been submitted. If a pricing error affects your order, we may cancel the order and issue a refund.
You agree to provide current, complete, and accurate payment and billing information and authorise us to charge your selected payment method for all applicable charges.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.
Risk of loss and title pass to you once the order is handed over to the carrier.
6. Intellectual Property
All content available through the Services, including text, images, graphics, logos, videos, product descriptions, and site design, is owned by or licensed to LaFillesia and is protected by Australian and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any reproduction, distribution, modification, or commercial use without our written consent is prohibited.
“LaFillesia” and all associated branding are trademarks of LaFillesia. All other trademarks belong to their respective owners.
7. Optional Third-Party Tools
We may provide access to third-party tools or services “as is” and “as available” without warranties or endorsements. Your use of third-party tools is entirely at your own risk and subject to the provider’s terms.
8. Third-Party Links
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party sites is at your own risk.
9. Relationship with Shopify
LaFillesia is powered by Shopify; however, all sales are made directly between you and LaFillesia. Shopify is not responsible for any aspect of transactions conducted through our store.
You expressly release Shopify and its affiliates from any claims related to your purchase or use of our products or Services.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection, use, and disclosure of your information as described therein.
11. Feedback and User Content
By submitting reviews, feedback, or content, you grant LaFillesia a perpetual, royalty-free, worldwide licence to use, reproduce, and display such content for business and promotional purposes.
You confirm that your submissions are truthful, lawful, and do not infringe third-party rights.
12. Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice, including after orders have been placed.
13. Prohibited Uses
You may not use the Services for unlawful, misleading, abusive, or harmful purposes, including violating laws, infringing intellectual property, transmitting malware, or engaging in fraudulent activity.
We may suspend or terminate access for violations without notice.
14. Termination
We may terminate or suspend your access at any time without notice. Obligations and provisions that by their nature should survive termination will remain in effect.
15. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available,” without warranties of any kind, except as required by law.
We do not guarantee uninterrupted, secure, or error-free access to the Services.
Australian Consumer Law Notice
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy available under the Australian Consumer Law or other applicable legislation that cannot be excluded.
16. Limitation of Liability
To the fullest extent permitted by law, LaFillesia and its affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services or products.
17. Indemnification
You agree to indemnify and hold harmless LaFillesia and its partners from any claims arising from your breach of these Terms or misuse of the Services.
18. Severability
If any provision is found unenforceable, the remaining provisions will remain valid and enforceable.
19. Entire Agreement
These Terms, together with referenced policies, constitute the entire agreement between you and LaFillesia.
20. Assignment
You may not assign your rights without our consent. We may assign our rights without restriction.
21. Governing Law
These Terms are governed by the laws of Victoria, Australia, and you submit to the exclusive jurisdiction of the courts of Victoria.
22. Headings
Headings are for convenience only and do not affect interpretation.
23. Changes to Terms
We may update these Terms at any time by posting changes on our website. Continued use constitutes acceptance of the updated Terms.
24. Contact
Questions about these Terms can be sent to: